Email transaction

How to launch an Email Transaction:

Email Transaction.

An email transaction is an online invoice sent to the customer for them to pay from wherever they are:
          E.g. A guest books accommodation for future and requires the customer to make the payment through any of the below modes            of payment:
  • Visa, MasterCard, American Express
  • Mpesa (Kenya, Tanzania), Airtel (Kenya, Tanzania), Tigo Pesa (Tanzania, Rwanda), MTN Money (Zambia, Uganda, Rwanda)
  • All currencies: USD, EUR, GBP, KES, TZS, UGX, ZMW, ZAR, CFA, NGN & more than 40 other currencies.
On your Direct Pay Online account, click on icon " Email Transaction" at the top right side as shown below:

Fill in the details:

Customer Information

  • Fill in the mandatory fields: First Name, Last Name and Email address.


  • Service Type - Select the type of service
  • Service Date - This is the actual date the service will be consumed by the customer.
  • Description - Short description of the service to be provided.
  • Payment Time Limit - This is the date you want your customer to have made their payment before they check-in

Transaction Details:

  • Booking reference - This is an internal reference for your records.
  • Total – Select the Currency and type in the total amount you want your customer to pay.
  • Continue & send Email later:
  • Use this option to save the transaction within the system and only send it when you wish to. It can be used in a case where one needs to confirm certain details before sending the link to the customer.
  • Save & Send Email to Customer:
  • Use this option to send the link to the customer immediately.

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