Customer Care | How To Refund A Paid Transaction

How to Refund a Paid Transaction
How to Refund
How To Launch a Refund What is a Refund? A Refund is an amount of money given back to the consumer after they have paid for a service. Types of Refund 1. Partial Refund This is when you refund a less amount back to the consumer. 2. Full Refund This ...

Popular Articles
How To Apply For a DPO Card
Powered by Mastercard, DPO Cards are prepaid physical cards available to existing Merchants helping them keep a healthy cash flow. The DPO Card allows the merchants to receive multi-currency settlements in real-time in Kenya and Tanzania, while in ...
How To Retrieve VAT Invoice
How to download the invoice 1. Log in to your DPO Pay Account here. 2. Click on the Download Module: 3. Pick the VAT Invoices report type and select the date range to search. Click on Generate: 4. Click on Download to get the VAT invoice selected. ...
How to Launch an xPay to Booking.com or Expedia
How to Launch an xPay to Booking.com or Expedia To launch an xPay to Booking.com or Expedia, please follow the below steps. Step 1: Log into your Direct Pay Online account and click on Accounting Module. Step 2: Click on the Add xPay button Step 3: ...
DPO Pay Portal User Management Guide
How to send us your Bank Account Details.
How to send us your Bank Account Details. We settle in the following currencies, USD, TZS, KES, ZAR, ZMW and Local currencies per country. If you would like us to upload your bank details, always send them in the following format. Bank Name Branch ...

Customer Care | How To Refund A Paid Transaction | Knowledge Base